Trada Casino Is Closed – Information for Canadian Players

Trada Casino Is Closed – Information for Canadian Players

Trada Casino is a very popular online casino that was launched in November 2011 by Aspire Global International LTD and it’s owned by Reward Group ApS, a company incorporated in Denmark, under this country’s laws. Read our detailed casino review to find out more.

The Aspire Global International LTD company operates many other online casinos, such as Winner’s Magic Casino, Lucky Thrillz Casino, MillionPot, GreenPlay, Spin Rio Casino, MrPlay Casino and others. Trada Casino has a license from Malta, UK Gambling Commission and Irish Betting Authority, with license reference number 1014834. The online casino offers a variety of games from well-known software providers.

Aspire Global International LTD is a company that offers game aggregation, sports betting, managed services and more, as well as a range of partners and news. It operates in 31 regulated markets spanning Europe, America and Africa, and has offices in Malta, Israel, Bulgaria, Ukraine, North Macedonia, India, Italy and Gibraltar. BtoBet, a company that Aspire Global bought in 2020, created Aspire’s sports betting platform. The platform has different products, flexible design, high-quality technology, and smart risk management. It can work with AspireCore, Aspire Global’s iGaming platform, or any other platform that the user wants. It also has great frontend features, like AspireTip and AspireBattle, that make the content more personal and fun for each player based on what they like and do. The platform has more than 65 sports, 25,000 live events every month, and over 250 ways to bet.

Security is very important for Aspire Global and for Trada Casino specifically, and they use different ways to keep their platform and customers safe. Some of these ways are:

• ISO27001 certification: Aspire Global has a system for information security that is recognized internationally and covers their policies, processes, and controls.
• ISO9001 certification: Aspire Global has a system for quality management that makes sure customers are happy and things get better.
• PCI-DSS compliance: Aspire Global follows the rules and best practices for credit card data and transactions from the Payment Card Industry Data Security Standard.
• GLI certificate: Aspire Global’s platform has been checked and approved by Gaming Laboratories International, a gaming testing lab that is independent and trusted.
• Unified audit log: Aspire Global keeps track of everything that happens on their platform, like user login, transactions, changes, etc.
• Proactive jurisdictional monitoring: Aspire Global watches the legal and regulatory changes in the places where they work and changes their platform as needed.
• GDPR compliance: Aspire Global follows the General Data Protection Regulation, a European law that protects the privacy and personal data of people.
• Granular permission management: Aspire Global lets different users and roles on their platform have different levels of access and control, like operators, managers, agents, etc.

Additionally, customers can contact them by email, phone, or chat, depending on the nature of their inquiry. They also have a dedicated Officer of Responsible Gaming who can be reached at contactus@aspireglobal.com. Also, customers can use Resolver, a free online tool that helps consumers to make complaints and get results.

What are the accepted currencies at Trada Casino?

Trada Casino accepts a variety of currencies for deposits and withdrawals, such as: Canadian dollar (CAD), Euro (EUR), U.S. Dollar (USD), British Pound (GBP), Australian Dollar (AUD), Norwegian krone (NOK), Swedish Krona (SEK), Danish Krone (DKK).

How do I withdraw my winnings from Trada Casino?

Please note that you may need to verify your identity and provide some documents before you can withdraw your money. You can also contact the customer support team if you have any questions or issues with your withdrawal.

To withdraw your winnings from Trada Casino, this is our guide:

Go to the “My Account” page and select “Withdraw”.

Enter the amount you wish to withdraw, ensuring you meet the minimum withdrawal requirement of C$10.

Select your preferred payment method and provide the necessary details.

Confirm the transaction and wait for the funds to arrive in your account.

Withdrawals will be processed following the method used for deposits and in line with your Trada Casino Deposit Balance, as outlined in their Withdrawal Policy. To view your Withdrawal History, click on ‘My History’ and select the ‘Cashier History’ report. Multiple withdrawal requests made through the same method within a 24-hour period may be consolidated into a single transaction.

Some of the withdrawal methods available at Trada Casino are: Visa, MasterCard, Trustly, Bank Transfer, PayPal, AstroPay, MuchBetter, Skrill.

Brief Games selection at Trada Casino

Some of the best games to play at Trada Casino in Canada are:

• Book of Dead – This popular slot game takes players on an adventure with Rich Wilde as he explores ancient Egyptian tombs. The game is known for its exciting free spins feature and has an RTP of 96.21%
• Asgardian Stones – A slot game set in the mystical world of Asgard, featuring colossal symbols, a bonus wheel, and free spins. It offers an RTP of 96.31%
• Mercy of the Gods – An Egyptian-themed slot that includes features like Gift of Life Re-spins, Gift of Double Wilds, and a progressive jackpot. The RTP stands at 96.64%
• European Roulette – A classic casino game with a single zero wheel, offering better odds for the player compared to the American version. The RTP for European Roulette is typically around 97.30%
• Blackjack Classic – A traditional blackjack game offering some of the best odds in the casino with an RTP that can be as high as 99.53% when played with perfect strategy

Remember, while RTP is a good indicator of a game’s potential payback over time, outcomes in the short term can vary greatly due to the volatility of casino games. Enjoy your gaming experience responsibly!

How do I contact customer support at Trada Casino?

If you need any help or have any questions at Trada Casino, you have a few ways to contact their customer support team.

Visit their FAQ page to see if you can find the answer to your problem. Browse through the different categories of questions, such as account, deposit, cashout, bonuses, etc. Click on the question that matches your query to see the answer. If you cannot find the answer you are looking for, you can contact the customer support team by email or live chat. Besides, the FAQ section at Trada Casino is updated regularly to reflect the latest information and changes at the casino.

Send an email to support@tradacasino.com and wait for a reply from the customer support team within 24 hours. You need to include your name, username, and issue in the subject line. Explain your question or problem in detail and attach any relevant screenshots or documents if needed.

Click the live chat button on their website to talk to an agent between 9:00 and 23:00 CET every day. It’s easy to access:

• Click the live chat button on the bottom right corner of the screen.
• Enter your name, email, and question in the pop-up window.
• Click the start chat button to connect with an available agent.
• Type your messages in the chat box and wait for the agent’s reply.
• Click the end chat button when you are done.