JackpotCity Casino

This is a generous match up bonus that rewards you on your first 4 deposits at JackpotCity Casino. You can claim 100% bonus up to C$400 on each first four deposits, giving you a total of C$1,600 in bonus money to play with. Wagering requirements are 35 times the bonus amount.

Pros

generous welcome bonus of up to C$1600
live dealer section
mobile-friendly website

Cons

no phone support available
does not offer any free games

About Casino

JackpotCity Casino Welcome Package

JackpotCity Casino – Up to C$1600 Welcome Package + daily 10 spins

With a presence on market since 1998, JackpotCity Casino is a reputable online casino that operates legally and ethically in many countries, including Canada, our point of interest.

JackpotCity Casino online is owned and operated by Bayton Limited, a company that is also known for other popular online casino brands like Ruby Fortune Casino, Mummy’s Gold, Spin Galaxy Casino,Royal Vegas Casino and Spin Casino, as well.

This casino has licenses from both the Malta Gaming Authority (MGA) and the Kahnawake Gaming Commission. These are two of the most respected and trusted gambling regulators in the world, and they ensure that the casino follows high standards of fairness, security, and responsible gaming, of course. This means that you can play at the casino with confidence and peace of mind, knowing that it complies with the local laws and regulations.

JackpotCity Casino has also been awarded the eCOGRA seal of approval. This is an independent body based in the UK that audits and certifies online casinos for their integrity, honesty, and reliability. The eCOGRA seal means that the casino’s games are fair, its payouts are prompt, and its players are protected.

JackpotCity Casino Free Spins

Game Providers and popular games

JackpotCity Casino is one of the most popular online casinos in Canada, offering a wide range of games from different providers, over 600 slots and 90 live games. Our recommendations here will include:

Microgaming with 3 great names:

Mega Moolah: This is a progressive jackpot slot that has paid out millions of dollars to lucky players. It has four different jackpots that can be triggered randomly, and a safari-themed design with animals and symbols.

Thunders: This is a sequel to the original Thunderstruck slot, based on Norse mythology.

Immortal Romance: This is a vampire-themed slot that has a captivating storyline and characters. It has some features that lets you choose from four different free spins modes, each with its own special feature.

On Air Entertainment for live dealer games:

Live Exclusive Blackjack: This is a live version of the classic card game that offers multiple tables with different betting limits and rules. You can chat with the dealer and other players, and enjoy features such as side bets, insurance, and split.

Live Sports Blackjack: This is a live version of blackjack that incorporates sports elements into the game. You can watch live sports events on the screen while playing blackjack, and enjoy features such as sports betting, statistics, and commentary.

Mega Roulette: This is a live version of roulette that adds extra excitement to the game. You can place bets on the standard roulette layout, or on special mega bets that have enhanced payouts. You can also enjoy features such as multipliers, autoplay, and chat.

NetEnt with their special slots:

Starburst: This is a classic slot that has a cosmic theme and bright colors. It has 10 paylines, and a special feature that expands wild symbols and triggers respins.

Gonzo’s Quest: This is an adventure slot that follows the explorer Gonzo in his quest for the lost city of gold. It has 20 paylines, and a unique feature that makes symbols fall from above and explode when they form winning combinations.

Jack and the Beanstalk: This is a fairy tale slot that tells the story of Jack and his encounter with the giant. It has 20 paylines, and a bonus feature that gives you free spins with walking wilds that move across the reels.

Whether you are looking for famous slots, or the newest ones, for live dealer games or any other casino games, the JackpotCity Casino has it.

JackpotCity Particularities

This online casino can be evaluated as unique in many ways, and has some features that make it stand out from other online casinos. JackpotCity Casino has been in the iGaming industry since 1998, making it one of the oldest and most reputable online casinos worldwide.

JackpotCity Casino has a loyalty program that rewards you with points for every wager you make, but the amount of points you earn depends on the type of game. For example, you can earn 1 point for every $1 you wager on slots, but you need to wager $5 on table games to earn 1 point. You can redeem these points for bonus credits or free spins. You can also climb up the loyalty levels and enjoy more benefits and perks, such as faster withdrawals, higher bonuses, exclusive promotions, personal VIP hosts, and invitations to special events. The VIP program has six levels: Bronze, Silver, Gold, Platinum, Diamond, and Prive.

How can I contact customer support at JackpotCity Casino?

Whether you speak English, French, Italian, Germen, Japanese, Russian, or Spanish, you may contact the casino customer support by different methods.

You can use the live chat feature on the casino’s website or in the casino software. Here you can expect to get a response within a few minutes or even less. This is the fastest and most convenient way to get in touch with a support agent who can assist you with any questions or issues you may have. According to our tests, the live chat is available 24/7 and you can access it by clicking on the “Chat” button on the bottom right corner of the screen.

You can also send an email to the casino’s support team at info@jackpotcity.com anytime. You can expect a reply within 24 hours, but usually sooner. We advise to use this option if you have a more detailed or complex query that requires more explanation or attachments.

The FAQ section is also a useful resource for players who want to learn more about the casino and its features. Just look for the “Help” button on the top right corner of the screen, on the casino’s website. As expected, The FAQ section provides answers to some of the most common questions that players have about the casino, for example Why can’t I log in?, What is two-step verification, How do I play the casino games? and many others to be discovered.

Sign Up Procedure

Are you now ready to enjoy the best online casino games and services at JackpotCity Casino? The sign-up procedure is simple and straightforward, from our point of view.

First, you may click on the “Get Bonus” button from this page, and enter the casino site. The registration form will open and you need to fill in with your personal information, such as your country of residence, username, a strong password, your email address, and a valid phone number. You also need to accept the terms and conditions and privacy policy of the casino at this step.

Please remember to confirm your email address, by clicking the link sent in the confirmation email from the casino.

Very important, be aware that you are permitted to have only one casino account. In case you have multiple accounts, all your winnings and bonuses will be void. So don’t risk to lose them and have the accounts closed, it is always better to stick to one account and enjoy the benefits of being a loyal player at the casino.

Available payment methods at JackpotCityCasino

First of all, each transaction is encrypted using the latest in SSL technology to ensure your safety and privacy. On our in-depth reviews, we have found these payment options that you can choose from:

Credit or debit cards (Visa and Mastercard): You can use your credit/debit cards to deposit funds for games to your casino account.

iDebit: You can deposit funds to your casino account directly from your bank account without a credit card. iDebit is a fast, secure, and convenient payment method that works with many Canadian banks.

eCheck: payment option to deposit funds to the casino account by writing a digital check from your bank account. eCheck is a safe, simple, and low-cost payment method that does not require any third-party service.

ecoPayz: by using an online wallet that you can fund with various payment methods. ecoPayz is a flexible, secure, and easy-to-use payment method that also allows you to withdraw your winnings

Neosurf: by using an online wallet that you can fund with various payment methods and it is a popular, secure, and fast payment method.

Moreover, you can use: Interac, PaysafeCard, Instadebit and MuchBetter for payments.

Jackpot City Casino Bonus Casino Station

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Casino Bonus Details

The welcome package is subject to terms and conditions, which you should read carefully before accepting the bonus. You can find the full terms and conditions on the casino’s website or by clicking on the “Terms and Conditions” link at the bottom of any page on the casino’s website.

The welcome package is only available for new players who sign up at JackpotCity Casino for the first time. Hence, to claim the welcome package, you need to register an account at JackpotCity Casino and opt-in for the bonus.

To receive the bonus money, you need to make a minimum deposit of C$10 for each of the four parts of the welcome package. The bonus money is subject to wagering requirements, which means that you need to bet a certain amount of money before you can withdraw any winnings from the bonus. For example, if you receive C$100 in bonus money, you need to wager 35 x C$100 before you can cash out any winnings from this bonus. The wagering requirements must be met within two months of receiving the bonus money, otherwise the bonus will expire and any remaining bonus balance will be forfeited.

How can I make a deposit at JackpotCity Casino?

To make a deposit, you need to log in to your account and search the banking section. Then, you can choose your preferred payment method and follow the instructions on the screen. You will need to enter the amount you want to deposit and confirm the transaction. Your funds will be credited to your account instantly or within a few minutes, depending on the method you use.

Depending on the payment method you use, the minimum and maximum deposits limits vary from:

Credit/debit cards (Visa and Mastercard): The minimum deposit is C$10, and the maximum deposit is C$25,000 per day
iDebit: The minimum deposit is C$5, and the maximum deposit is C$10,000 per day
Paysafecard: The minimum deposit is C$10, and the maximum deposit is C$2,500 per day
MuchBetter: The minimum deposit is C$10, and the maximum deposit is C$10,000 per day
Interac Online: The minimum deposit is C$10, and the maximum deposit is C$2,500 per day

How can I withdraw my winnings from JackpotCity Casino?

Credit/debit Cards (Visa and Mastercard), iDebit, Paysafecard, MuchBetter, Interac Online, all these payment methods could be used for withdrawal requests. In order to withdraw your winnings, you need to log in to your account and go to the banking section. Then, you can choose your preferred withdrawal method and follow the instructions on the screen. We advise to keep the same payment method for both deposits and withdrawals. You will need to enter the amount you want to withdraw and confirm the transaction. Your withdrawal request will be processed within 24 hours, usually and then it will depend on the method you use how long it will take to reach your account. The minimum withdrawal limit is C$50 for each payment option, whilst the maximum limit varies depending on the selected method, such as:

Credit and debit cards (Visa and Mastercard): the maximum withdrawal is C$25,000 per day
iDebit: the maximum withdrawal is C$10,000 per day
MuchBetter: the maximum withdrawal is C$10,000 per day
Interac Online: the maximum withdrawal is C$2,500 per day
Paysafecard: the maximum withdrawal is C$2,500 per day

What documents do I need to provide for verification?

The verification process may take up to 48 hours, depending on the volume of requests. Once your account is verified, you will be able to enjoy faster withdrawals and enhanced security.

You can upload these documents to the JackpotCity Casino website by following these simple steps:

Select the banking section from your player account.
Look for the “Verify Account” button and select the type of document you want to upload.
Take a photo of your document or choose an existing file from your device.
Make sure that the photo is clear and all the details are visible.
Upload the photo and wait for confirmation that it has been received.

To complete the verification process for JackpotCity Casino, you need to provide the following documents:

1. A valid government-issued photo ID, such as a passport, driver’s license, or national identity card. This is to verify your name, date of birth, and nationality

2. A proof of address, such as a bank statement, utility bill, or tax invoice. This is to verify your residential address and country of residence. The proof of address should not be older than six months

3. A proof of payment method, such as a copy of your credit card, bank statement, or e-wallet screenshot. This is to verify your ownership of the payment method you use to deposit and withdraw funds

How can I play at JackpotCity Casino on my mobile device?

You can access the JackpotCity Casino mobile website through your mobile browser, such as Safari or Chrome. The mobile website has a similar design and functionality as the desktop version, and offers more than 500 casino games from different games providers, including live dealer games. You can play the games directly on your browser without downloading anything, as long as there is a stable internet connection.

To play at JackpotCity Casino on your mobile device, you need to sign up for an account if you don’t have one already, and make a deposit using one of the secure payment methods available. Then, you can choose your favorite game and start playing.

Moreover, you can download and install the JackpotCity Casino mobile app, which is compatible with both iOS and Android devices. The mobile app offers a selection of over 400 games that are optimized for mobile devices, as well as features such as banking, customer support, and bonuses, equally.

No matter the device, it is important to read and understand the casino terms and conditions thoroughly before you start playing.

What we appreciate more on JackpotCity Casino:

JackpotCity casino has a generous welcome bonus of up to C$1600, which can be claimed over four deposits
JackpotCity casino has a live dealer section that offers three live games: Live Exclusive Blackjack, Live Sports Blackjack, and Mega Roulette. These games are powered by On Air Gaming, a new software provider that specializes in live casino games with cutting-edge technology and professional dealers
JackpotCity casino has a mobile-friendly website that allows you to play on any device, whether it is a smartphone, tablet, or laptop.
It’s a well experienced brand in the iGaming market, launched in 1998.

What we do like less on JackpotCity Casino online:

JackpotCity casino does not offer any free games or demo versions of the games. You need to register an account and make a deposit to play any of the games
The minimum withdrawal limit is higher than the average limit for other casinos, with a C$50 minimum limit, comparing to C$20 on an average

Casino Details

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