Grand Hotel Casino

Up to $5560 welcome bonus on your first 4 deposits

As a new Canadian player at Grand Hotel Casino, you can enjoy a fantastic welcome package of C$5560. This bonus is split over your first four deposits. To claim it, ensure that you deposit at least C$10. No promo code is required when claiming this bonus.

19+, play responsibly. This offer is not available to players residing in Ontario.

Pros

Many payment options available
Lower min deposit of C$10 to get the bonus
24/7 customer support

Cons

Higher wagering requirements
Limited number of games

About Casino

Grand Hotel Casino – Up to $5560 Welcome Package in 4 deposits

Grand Hotel Casino is a very popular casino that launched in 2000 and offers a generous casino welcome bonus. Read our detailed casino review to find out more.

The company that manages Grand Hotel Casino is Fresh Horizons Limited, which also operates other online casinos such as Yukon Gold, Captain Cooks Casino, Zodiac Casino, and Grand Mondial. Grand Hotel Casino is a member of the Casino Rewards group, the well-known loyalty program that offers benefits to players across multiple casinos. Other sister casinos are:

Yukon Gold Casino, Zodiac Casino, Casino Classic, Grand Mondial Casino, Golden Tiger Casino, Captain Cooks Casino, Quatro Casino, Luxury Casino and many others.It offers a variety of games, such as slots, roulette, video poker, blackjack, and more.

This casino holds a valid gaming license issued by the Kahnawake Gaming Commission. It is a respected regulatory body responsible for overseeing online gambling activities in Canada. Additionally, Grand Hotel Casino has obtained certification from eCOGRA. It is an independent testing agency that ensures the fairness of casino games and the integrity of casino operators. Moreover, eCOGRA conducts regular audits on the payout rates and random number generators used in the casino games.

To prioritize the security of its players’ personal and financial information, Grand Hotel Casino employs 128-bit SSL encryption. This standard security protocol establishes a secure connection between the web server and the user’s web browser, safeguarding against unauthorized access. The casino adheres to a strict privacy policy, protecting your data from unauthorized access or misuse. Moreover, it partners with reputable payment providers, ensuring secure deposits and withdrawals. Additionally, all games at Grand Hotel Casino use certified RNGs. These algorithms ensure that game outcomes are random, providing a fair chance for every player

In terms of banking options, this casino offers a diverse range of safe and convenient methods. These include credit cards, debit cards, e-wallets, prepaid vouchers, and bank transfers. Furthermore, the casino supports various currencies, including Canadian Dollars, US Dollars, Euros, and British Pounds.

Grand Hotel Casino has always been recognizing the importance of responsible gambling. Therefore, it has implemented a comprehensive policy to provide players with tools and resources for managing their gambling behavior and preventing problem gambling. These tools include setting deposit limits, self-exclusion options, reality checks, and access to professional help services.

Here you can find the contact info when referring to Fresh Horizons Ltd Company:

Address: Ltd Palm Grove House, Road Town, Tortola, British Virgin Islands | Email: support@crhelpdesk.com | Phone: +1 888 942 7466

How do I become a VIP member at Grand Hotel Casino?

In order to become a VIP member at Grand Hotel Casino, you have to join the Casino Rewards VIP program, which is one of Canada’s most popular casino rewards programs. The Casino Rewards VIP program offers benefits to players across multiple casinos, including Grand Hotel Casino.

Here are the steps to join the Casino Rewards VIP program and become a VIP member at Grand Hotel Casino:

Sign up to Grand Hotel Casino and make your first deposit. You will automatically become a member of the Casino Rewards VIP program. You will start earning VIP points for any further wager you make.

Play your favorite games at this casino, as part of the Casino Rewards group. The more is played; the more VIP points are earned and the higher your VIP status will become.

Redeem your loyalty points for casino credits, bonuses, free spins, or other rewards. You can also exchange your VIP points for tickets to the Time of Your Life Sweepstakes, which gives you a chance to win amazing prizes and enjoyable experiences.

Enjoy the benefits of being a VIP member at Grand Hotel Casino, such as exclusive promotions, priority support, birthday gifts, personal VIP hosts, and more.

How do I contact customer support at Grand Hotel Casino?

We have found two vital ways to contact customer support at Grand Hotel Casino: email, or live chat. You can choose the option that suits you best, depending on your question and urgency. Here are the details of each option:

Email: You can send an email to support@crhelpdesk.com and usually get a reply within 48 hours. This option is good for general inquiries, feedback, or complaints. Please use the same email address that you signed up with the casino to ensure security. Moreover, you can select your query from the available list, such as:

Bonus, Free Games, Promotions
Deposit Query
Withdrawal/Cashin
Login/Password
Account Activation/Verification
Other Account

Live chat: You can click on the live chat button on the casino’s website and start a real-time conversation with a support agent. This option would suit you for quick questions, clarifications, or assistance. Besides, the live chat is available 24 hours a day, 7 days a week.

Furthermore, Grand Hotel Casino has a FAQ section on its website that includes answers to some of the most common questions that players may have. You can always access the FAQ section by clicking on the homonym button on the casino’s footer. Besides, if you cannot find the answer you are looking for, you can always contact customer support via email, or live chat.

Some of the topics covered in the FAQ section are:

How to register as a player at the casino
How to claim and use the welcome bonus
How to deposit and withdraw money
How to play the casino games
How to join the Casino Rewards VIP program
How to contact customer support
How to ensure fair and safe gaming

Recently added: Feb 25, 2024

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Casino Bonus Details

Up to $5560 welcome bonus on your first 4 deposits

19+, play responsibly. This offer is not available to players residing in Ontario.

The welcome package at Grand Hotel Casino consists in:

first deposit: 100% match bonus up to C$100
second deposit: 50% match bonus up to C$150
third deposit: 30% match bonus up to C$150
fourth deposit: 20% up to C$160

Plus, up to C$5000 bonuses in player’s 1st year.

This welcome deposit offer is for new players only, and it covers the first 4 deposits. You cannot combine this welcome offer with any other offers. This offer is not available for players who live in Ontario. You must deposit at least C$10 for each of the first 4 deposits.

The minimum deposit amount to claim any of the bonuses is C$10.

How can I claim the welcome bonus at Grand Hotel Casino?

Before activating any welcome bonus offered by this casino, it is crucial to take one important factor into consideration. This entails thoroughly reading and comprehending the terms and conditions associated with each bonus. These terms and conditions encompass vital details like the wagering requirements, the expiration date of the bonus, and the eligibility criteria. All the necessary information can be found in the Bonus Terms and Conditions section, easily accessible in the footer of the casino's website.

The welcome package is subject to wagering requirements, which means that you have to play through the bonus amount a certain number of times before you can withdraw any winnings. The wagering requirements vary depending on the type of game you play. For example:

Slots and Parlor Games count 100% towards the wagering requirements,

Table Poker, Casino War and Sic Bo count 50%,

All Blackjacks except Classic Blackjack, Craps and Baccarat will contribute with 10%,

All Video Pokers except All Aces Video Poker, Caribbean Draw Poker, Texas Hold'em Bonus Poker Gold, Triple Action Hold'em Bonus Poker Gold, Classic Blackjack and all Roulettes count 2% towards the wagering requirements,

All Aces Video Poker with 0%, does not count towards wagering contribution

The wagering requirements for the first and second deposit bonuses are 200 times the bonus amount, while the wagering requirements for the third deposit bonuses are 30 times the bonus amount. That means, if your first deposit bonus is C$100, you have to wager 200 x C$100, before you can withdraw any winnings.

The bonuses expire 60 days after they are credited to your account, so make sure to use them before this period ends. You have 7 days to claim your bonus once you have first deposited.

How do I create an account at Grand Hotel Casino?

To quickly and easily create an account at Grand Hotel Casino, follow these steps: first, click on the “Get Bonus” link on this page. Then, when you access the casino, look for the “Click here to play now” button and press it.

On the registration form, enter your name, email, full address, phone number, date of birth and gender. Choose a username and password for your account. Confirm your email address by clicking on the link from Grand Hotel Casino.

Visit the Cashier section and choose a payment option that you prefer. Follow the steps to deposit the amount you want and approve the payment. Make sure you have deposited enough to qualify for the bonus by checking your account balance. Claim the bonus in the promotions section of your account.

Casino Details

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Established in:

2000

Games Providers:

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Games Selection:

Baccarat Blackjack Classic Slots Jackpots Keno Live casino Mobile Games Roulette Scratchcards Slots Table games Video Poker

Licences:

Kahnawake Gaming Commission

Currencies:

CAD EUR GBP USD

Deposit methods:

American Express eCheck ecoPayz Flexepin iDebit Instadebit Instant Banking Citadel Interac Interac -Transfer iwallet JCB MasterCard MuchBetter Neosurf Neteller Paysafecard Skill Moneybookers Visa

Withdrawal methods :

Echeck Ecopayz Instadebit MasterCard MuchBetter Visa

Responsible gambling tools :

Access to game history Account closure Advice regarding this problem Autoplay limits Minor-restrictive tools Self-assessment Self-exclusion Self-limits Session limit Take a break Trained customer support Useful links